Business Process Consulting, Analysis and Design

<body topmargin=0 leftmargin=0 marginheight=0 marginwidth=0> <table cellpadding=0 cellspacing=0 border=0><tr> <td valign="top" colspan=2 height=90 BGCOLOR="#006699" TEXT="#080000" bgproperties="fixed" background="139285a1erlcgo.png"> <div> <FONT SIZE="5" COLOR="#FFCC66" FACE="Arial" ><B>Sid Bursten, Raising Profits Through Process Improvement </B></FONT><B>    </B><B> |     </B><A HREF="index.htm" TARGET="_top" TITLE="Sid Bursten, Raising Profits Through Pro"><B>home</B></A></div> <div> back to  <A HREF="my_products_and_services.htm" TARGET="_top" TITLE="Products and Services"><B>Products and Services</B></A></div> <div> </div> </td> </tr><tr> <td valign="top" width=210 BGCOLOR="#FFCC66" TEXT="#080000" background="138d2c00dkelyh.png"> <div> <B>Business Process Consulting, Analysis and Design</B></div> <div> <A HREF="it_architecture_services.htm" TARGET="_top" TITLE="IT Architecture Services">IT Architecture Services</A></div> <bR> <bR> <bR> <DIV ALIGN="LEFT"></DIV> <div> <I>Sidney L. Bursten</I></div> <div> 2011-A Via Mariposa West</div> <div> Laguna, CA 92637</div> <bR> <div> Office & Cell: 949-226-7359 </div> <div> Fax: 949-202-5605</div> <bR> <div> <A HREF="mailto:work24x7@sid-bursten.com" TARGET="_top" TITLE="mailto:work24x7@sid-bursten.com">work24x7@sid-bursten.com</A></div> </td> <td valign="top" height=390 width="100%" BGCOLOR="#FFFFFF" TEXT="#080000"> <div> <B>Business Process Consulting, Analysis and Design</B></div> <bR> <div> <IMG SRC="14781fe0.jpg" border=0 width="385" height="254" ALIGN="RIGHT" HSPACE="0" VSPACE="0">Using a strong graphical-process analysis and design methodologies, I provide an easily understood graphical way of looking at processes that is equally effective with management, users and developers -- not an easy trick!</div> <div> Whenever a client authorizes the time required, a graphical diagram is created for each major process, showing the essential activities, work divisions and hand-offs required from each system or department.</div> <div> Actually, these process diagrams are usually done twice, once for the system that currently exists (often with many manual subprocesses) and then for the system as proposed, the "system to be."</div> <div> Most of the time the "system to be" cannot be implemented in one step, but must be phased in over time, both to save money and get early benefits even before the full system is up and running, and to minimize shock to the organization.</div> <div> <B>Too often</B> major changes are undertaken without adequately ensuring the successful transition and transformation of the organization. Artifacts that departments have come to depend on may change or even be eliminated in new processes implemented in the to-be system. Whole steps, once done manually, may be completely automated, thus freeing manpower for other tasks which rise in importance following the implementation.</div> <div> And, though some staff morale problems are inevitable as new processes come into use, proper preparation for organizational change will smooth and shorten the rough spots and reward workers who persevere and get to appreciate the advantages the new system provides.</div> <div> One of the most important ways to minimize morale problems is to keep the workers in the loop from the absolute beginning, soliciting their input, taking their advice and sharing the solution with them. Workshops, forums, emails, posters and newsletters are all tools that I have effectively used to overcome resistance or ambivalence about organizational change.</div> <bR> <DIV ALIGN="LEFT"></DIV> <div> <A HREF="professional_resume.htm" TARGET="_top" TITLE="Professional Resume">Professional Resume</A>     <A HREF="professional_rates.htm" TARGET="_top" TITLE="Professional Rates">Professional Rates</A>     <A HREF="contact_me.htm" TARGET="_top" TITLE="Contact Sid Bursten">Contact Sid Bursten</A></div> </td> </tr></table></body>